Privacy Policy
Last updated:
Your privacy matters to us. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data when you use ("the Site").
1. Data We Collect
We collect the following information when you place an order or subscribe to our newsletter:
- Full name
- Email address
- Phone number (for SMS delivery of recharge codes)
- Order details and history
We do not collect sensitive personal data beyond what is necessary to fulfill your order.
2. How We Use Your Data
We use your data solely for the following purposes:
- Processing and fulfilling recharge code orders
- Delivering recharge codes via email and/or SMS
- Responding to customer support inquiries
- Sending newsletters if you have explicitly subscribed
- Improving our catalog and service
3. Data Sharing
We do not sell, trade, or otherwise transfer your personal data to third parties, except as necessary to process your order (e.g., sharing your email with our email delivery provider) or as required by UAE law.
4. Data Retention
We retain your personal data for as long as necessary to fulfill your order and for a reasonable period thereafter to respond to support requests. Order records are retained for a minimum of 12 months.
5. Cookies
We use cookies to maintain your shopping cart session and to analyze site traffic via standard analytics tools. You can decline non-essential cookies via our cookie consent banner. Essential cookies (cart functionality) cannot be disabled as they are required for the site to function.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Unsubscribe from newsletters at any time
To exercise any of these rights, contact us at .
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. Payment processing is handled by PayPal — we do not store your payment card details.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
9. Contact
For questions about this Privacy Policy, contact us at .